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Bilingual Technical Help Desk Agents
Endroit : Saint John

Manpower Inc. is one of the world's largest staffing companies with 3900 offices in 61 countries and system-wide sales of $12 billion U.S. With Manpower and Manpower Professional fill temporary, contract and permanent positions.

Manpower is currently recruiting for Bilingual Technical Help Desk Agents for a local Saint John company.  These are full-time positions that will be paid at a competitive hourly rate. The ideal candidate must be out going and enthusiastic and have a passion for people. 

Requirements:

  • Be fluent in both French and English, with excellent verbal and written communication in both languages
  • Have completed a College or University Degree or any other Post-Secondary programs in an IT related field
  • Must be certified in 1 or more of the following: A+, C++, MCP, or MCP+1
  • Must have 1-2 years experience in customer service in a systems environment
  • Must possess strong communication skills, listening skills and have experience dealing with the public
  • Must be flexible to work various shifts

In these Bilingual Technical Help Desk roles, you will be responsible for identifying and resolving user problems associated with customer accounts, provide customer service and first level technical resolution for operational, network, mainframe, PC or service related incidents or problems. If this sounds like something you would like to pursue, please apply to Manpower today at saintjohn.nb@na.manpower.com! Please make sure you quote “Bilingual Help Desk Agents” to be considered for this position.



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