Department of Justice
Public Employment Opportunity

The Royal Newfoundland Constabulary is currently recruiting for the following position in Labrador City:

Communications Technician

Temporary

Duties: 

Communications Technicians, including 911 responsibilities, will have primary contact with the general public in both French and English. Reporting to a senior police officer, you will receive non-emergency and emergency (including 911) telephone calls for assistance. Personnel will have both the authority and responsibility to dispatch persons to emergency and non emergency situations who are engaged in work for the Royal Newfoundland Constabulary, Fire Departments, Ambulance, Search and Rescue and other partner agencies. From relevant information obtained from the caller, the call for service is prioritized and inputted into a computer data base for assignment to the appropriate public safety personnel for follow-up. You will document and record information as required, perform information searches (queries) for Police Officers and authorized personnel via several police computer systems. In addition to call-taker and query duties, there is a requirement to operate the operational or administrative radio consoles and to serve as receptionist assisting public in front lobby and keeping various lists and logs updated. You will be required to dispatch calls for service in accordance with policy, coordinate additional assistance as necessary and maintain the current status of all police units as reported by the officer. All of these duties coupled with verbal translation between French and English will require the candidate to be functionally bilingual. The work environment has periods of intense activity requiring technicians to exercise independent judgment, and exhibit tact and diplomacy.

Qualifications:

Experience with telephone and radio contact with the general public in demanding circumstances, preferably in a policing or emergency related environment. Verbal communication skills in both official languages, dependability, decision making, and the ability to react positively in stressful situations are highly desirable characteristics. Computer skills and keyboarding speed of 35 nwpm required.  These qualifications would normally be acquired through related experience and post-secondary education or training. Shift work (24/7) including statutory holidays and weekends is required. This competition is open to male and female applicants

Salary: $32,905.60 - $36,418.20 (GS 27)
Plus Labrador Benefits Package:
Labrador Allowance: with dependent $4,950; without $2,475.
Travel Allowance: $750 for employee and $550 per dependent

Competition #: J.C.CT(t).08.09.081-P-CB

Closing Date: This competition will remain open until the position has been filled.

For additional information on this position, call 709-944-7602.

Information for Applicants:

Applications should be forwarded to:

Recruitment Centre
Public Service Commission
P. O. Box 8700, 4th Floor, West Block Confederation Building
St. John's, NL  A1B 4J6
Fax: 709-729-6737   or   e-mail: pscjusticeresumes@gov.nl.ca

• Positions within the Department of Justice are considered “Positions of Trust” and as such successful candidates will be subject to a background check through police/court banks and other sources.
• Candidates must clearly demonstrate in their résumé that they meet all of the required qualifications.  Failure to do so may result in a candidate being screened out.
• Applications should be received before the close of business on the closing date, either by e-mail, postal mail or fax.