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Mortgage Specialist, Home Loans Canada
Endroit : Saint John

Business Unit Description:
CIBC Retail Markets is a full-service retail bank serving more than nine million clients across Canada through 1,073 branches, 3800 ABMs, four telephone banking centres and online banking, as well as through CIBC's unique banking offer, President's Choice Financial, a co-venture with Loblaw Companies Limited.

Our more than 22,000 employees, focused on providing excellence in client service, product solutions and relationship-based advice, contribute 59% of CIBC's net income.

Our Mission:
Our mandate is to originate profitable, new mortgage sales volumes through well defined market segments competing in the wholesale mortgage origination market.

Overview:
The HLC brokerage operation includes selling CML house brand (CIBC, PCF, FirstLine, Sutton) and 3rd party mortgages, ranging from A-D Lending.

HLC has three key sales segments to access new mortgage customers.

Resale: Our resale segment has a mobile sales force consisting of 501 Mortgage Specialists. Mortgage Specialists secure relationships with, and generate referrals from Real Estate agents, financial planners and affinity organisations to acquire new mortgage customers complete with powerful loyalty programs that lead the industry.

Builder: This segment has a sales force consisting of 40 Builder Specialists. HLC Builder Specialists are dedicated to the needs of new homebuilders and their customers. CMI provides a competitive value added construction financing package
for Canada’s top builders.

Group: The Group Mortgage Account Manager’s mandate is to secure new corporate clients to take advantage of the Group Mortgage Plan. (GMP). GMP is the largest subsidised Employee benefit program of its kind in Canada, and offers a full range of mortgage subsidy options. Group Mortgage specialists provide effective telephone mortgage origination to our corporate clients.

Plus HLC Alternatives: A convenient customer service offered through Home Loans Canada. In the event that a customer does not fit CMI’s prime mortgage financing criteria, HLC Alternatives is able to offer sub-prime lending capabilities through the Option Mortgage or by matching the customer with one or more of over twenty market lenders with various lending criteria. The HLC Alternative service is offered through Mortgage Specialists, Builder Specialists, and Group.

Key Accountabilities / Activities:

Purpose of Job:

The HLC brokerage operation includes selling CML house brand (CIBC, PCF, FirstLine, Sutton) and third party mortgages. The HLC mandate is to originate profitable, new mortgage sales volumes through well defined market segments competing in the wholesale mortgage origination market. The HLC Mortgage Specialist will be employed by Home Loans Canada (HLC) and will be responsible for originating mortgage sales’ volumes from a variety of leads. The HLC Mortgage Specialist will report to an Area Sales Leader.

Compensation:

While the majority of incumbents in this position are compensated as commission only, the business will consider a base + commission structure (commission netted against bi-weekly base target) depending on individual circumstances.

Major Activities:

The successful applicant will contribute to the overall success of HLC by working in a team environment selling mortgages from a variety of lenders including CIBC, Presidents Choice Financial, Firstline Mortgages and Sutton.

This is a commission sales position; the Mortgage Specialists’ primary objective is to grow and cultivate a referral network that will generate a target of approximately $12,000,000 to $15,000,000 in mortgage production yearly. The ability to display new and creative ways to reach your work objective is critical to success, as well as the ability to develop your own plan, manage your time and focus your efforts on a daily basis to reach your goals.

  1. Establish reciprocal business relationships with real estate firms and other reputable business sources for the purpose of identifying suitable customer prospects for residential mortgage financing.
  2. Be available to meet clients at times that are convenient for them (i.e. in their home or at their office).
  3. Interview and take applications, obtain all pertinent personal and credit information, confirm employment, salary and source of down payment and submit application with recommendation for approval.
  4. Actively promote HLC Mortgage Life Insurance product.
  5. Meet and exceed mortgage sales targets of $1,000,000 in mortgage production monthly.
  6. Ensure service excellence to distinguish HLC from the competition.
  7. Develop business plan with ASL.
  8. The incumbent will ensure compliance with all CIBC regulatory training and work to ensure these programs and policies are applied consistently across the business. The incumbent will be personally responsible for compliance with all such regulatory and governance programs.

Requirements:

  1. Strong Prospecting Ability: Must be able to develop your own sources of mortgage referrals from a variety of sources (i.e. Realtors, Builders, Financial Services Companies, etc.)
  2. Self Management: Demonstrated time management and planning skills with an ability to organize the day with activities that contribute to the overall goal – Mortgage Production.
  3. People Person: – Applicants must have a genuine liking for people and know how to get them to like you. Meeting new people and working with a wide variety of personalities effectively should come naturally to the successful applicant.
  4. Proven track record of Mortgage Sales or other credit product with a sound understanding of the local market, highly desirable.
  5. In-depth experience in Real Estate Lending and knowledge of underwriting guidelines, highly desirable.
  6. Proven verbal and written communication skills.
  7. Must be extremely flexible and adaptable and love working in a fast-paced business environment with changing priorities.
  8. Must have previously worked in mortgage sales dealing with complex home financing.
  9. This position requires that all candidates MUST possess the appropriate provincial Mortgage Broker License as per the Mortgage Brokers Act. In British Columbia you must be licensed with FICOM (Financial Institutions Commission), in Alberta with RECA (Real Estate Council of Alberta), in Ontario with FSCO (Financial Services Commission of Ontario) and in Quebec with ACAIQ (Association des courtiers et agents immobiliers du Quebec).

Special conditions:

Regulatory & Compliance:
The successful candidate will ensure compliance with all CIBC regulatory training and ensures these programs and policies are applied consistently across the business. The successful candidate will be personally responsible for compliance with all such regulatory and governance programs.

Note: All applicants are requested to apply directly on line.

CIBC Mortgages & Lending thanks all applicants, however only those under consideration will be contacted.

Location of Position(s):
Saint John

CIBC is committed to providing employees with competitive compensation that reflects individual contribution, business performance and the markets in which we compete for talent. We pay-for-performance; employee total compensation is linked to CIBC's goals and performance.

Total compensation is made up of several components that may include base salary, cash incentive awards, commission earnings, and deferred equity awards as well as pension and benefits. Join CIBC and share the success of the business.

CIBC is an equal opportunity employer. It is the Company's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. CIBC does not discriminate against applicants based on race, color, religion, sex, national origin, or disability or any other status or condition protected by applicable federal, state or local law.

Skills:

  • Client Needs Analysis
  • Credit Analysis and Verification
  • Real Estate
  • Relationship Building
  • Relationship Management
  • Sales
  • Sales Management
  • Sales Planning

Please apply using the link below: HTTP://CIBC.NJOYN.COM/CIBC/XWEB/XWEB.ASP?CLID=49229&PAGE=JOBDETAILS&JOBID=J0708-0133&BRID=406671 

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