Work From Home!!

ICT Group Inc.

is now hiring

Home-Based Customer Service Agents

ICT Group Inc, a leading global provider of Customer Relationship Management solutions is seeking experienced, professional Customer Service Agents to work from their home office following an 8 week paid training program in our metro Halifax centre.

No transportation costs
Save money on gas or public transport
Great work-life balance
Spend more time with family
No work wardrobe
Wear what you want to work
Avoid a stressful commute
Be kind to the environment 

As a Work at Home Customer Service Representative you work in your home office to assist our client's Canadian telecommunications customers with their selections, troubleshoot customer issues, answer customer inquiries, accept payments, take product orders, provide information on special promotions/ features, respond to billing issues and ensure satisfaction of existing customers by promoting value added products and services.

Your Qualifications:

You live in the Greater Halifax area, have Windows 2000 or XP & high-speed Internet connection, have a phone you can dedicate to business as well as a second phone line (cell phone OK). You are reliable and punctual and enjoy working independently. You are available to work in 3-8 hour shifts that include some evenings & weekends. You must be available for a training class for 4 weeks in our Lower Sackville call center and successfully complete a 3-4 week on-the-job training in the center. Knowledge of cell phone features & functions is helpful; Good interpersonal and customer service skills is essential.

Benefits of working at ICT:

• Paid Training - $9.00
• Competitive salary - $10.00
• Comprehensive Benefits package
• Retirement Savings Program
• Referral Bonuses
• Weekly Pay

Part-Time and Split Shifts Available

Apply on-line at www.ictgroup.com/careers 

Click on Home Based Agents under the Opportunities tab.