Technical Support Services Professional

Wyndham Worldwide is one of the world's largest hospitality companies offering a broad array of hospitality products, services and accommodations through our premier portfolio of world-renowned brands.

We currently have opening for 5 highly motivated fulltime Technical Support Service Professionals to work in our Saint John location. These exciting career opportunities await you in our dynamic team-spirited IT support environment. Theses opportunities involve support and restoration of IT services for World Class Hotels and Resorts around the globe.  You will deliver First class IT Support to Wyndham owned or Franchised properties worldwide by detecting, recording, investigating, diagnosing, and resolving customer IT incidents.  You will escalate issues to the next level of support as required.  You will provide your best effort to support in areas of: hardware, software including different OS platforms, and all applications.

Qualifications

• Minimum two years experience in Data-Processing, experience in tele-communications or a Service Desk environment
• Proficiency with the usage of Microsoft products and the network environment
• A+, Network + or working equivalent
• Post secondary education in Computer Science or related fields or equivalent on the job experience
• Familiar with remote access tools and HEAT or other incident tracking tools
• Superior Customer Service skills are required
• Strong keyboarding and typing skills
• Proven analytical and problem solving
• Exceptional verbal and written communication skills

We offer a state-of-the art work environment, good jobs, good people to work with and a benefits package that is there to support your lifestyle choices:

• Gym, Internet Café and Games Room onsite
• An established employer in Saint John for over 10 years with a long service workforce
• 96% of new opportunities are filled by our employees
• Be part of a team that has dedicated their time to 28 community charities and fundraised over $125,000 in 2007
• Competitive Earnings, Bonuses and Incentives
• Matched RRSP Contributions up to 6%
• Medical, Dental and Vision Plans
• Flexible LTD and Life Insurance Plans
• Employee Assistance Program
• Onsite Wellness Programs
• Hotel and Resort Discounts
• Financial Assistance to adopt a child, quit smoking, lose weight, go back to school, use City Transit…

These dynamic positions offer a competitive compensation package featuring an attractive base salary plus bonus opportunities, a full benefits package and a professional training program.  Wyndham Worldwide Canada is committed to employee development and growth.
 
To be considered for these exciting opportunities, please visit www.wyndhamworldwidecanada.com and submit your resume quoting Job Number CAL0003N. Please note that these positions will remain open until they are filled.

Wyndham Worldwide Canada Inc. is committed to Employment Equity