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Guest Service Agent
Location: Fall River

Unique beauty, combined with comfort and exceptional service makes this hotel the perfect oasis just outside Halifax. The Inn and its friendly, professional staff will provide the perfect setting and hotel experience. We are a 4 Star Country Inn, our 4 acres of surrounding the hotel have been developed into pea ceful parklands featuring recreational facilities, a white sand beach, gardens and decks overlooking the tranquility of Lake Thomas.

We are looking for ambitious individuals who would like to join our highly motivated team on a full time or part time basis.

Guest Service Agent

Summary of Duties & Responsibilities: As Guest Service Agent you are responsible for the all Guest Services, Reservations and Switchboard operation. You also perform various General Office responsibilities.

Primary Duties:
Specific Duties and Responsibilities:

  • Responsible for General duties for all associated Business Entities.
  • Responsible for the handling of the computerized reservation system, check ins/check outs and reservations.
  • Assists the clients with their meeting and banquet on site needs.
  • Responsible Main Switchboard.
  • Responsible for other miscellaneous tasks as required.
  • See Checklist for Details of Primary Duties

Education: High school or Post-Secondary education relating to business, tourism or public relations

Work Schedule: Irregular hours, evenings, days, weekends & weekdays

Experience & Skills:

  • Possess good interpersonal skills
  • Possess excellent written and verbal communication skills
  • Can follow verbal and written instructions applying to policies and procedures
  • Well organized
  • Multi- tasked
  • Capable of working in a team environment or on own
  • Quick learner
  • Computer Literate and typing skills
  • Attention to detail
  • Own transportation to and from work
Apply Now
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