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Tracing Analysts
 | |  | Location: Mississauga |
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| City |
Mississauga |
| Province/State |
Ontario [ON] |
| Branch |
Mississauga |
| Job ID |
9577 |
| Title |
Tracing Analysts |
| Job Type |
Temp to Hire |
| Start Date |
8/11/2008 |
| What is in it for you? |
Are you a quick learner who is detail oriented? Do you have experience working in the transportation industry?
Would you enjoy working for a company that is customer focused and allows you the opportunity to establish and build relationships with your customer base?
Our client, a logistics company located in Mississauga currently has immediate openings for dynamic, energetic individuals to join their team as Tracing Analysts.
If you're interested in working in an environment that values and respects your contributions and believes in "promoting from within" then we want to hear from you today. |
| The Ideal Candidate |
The person who will be the most effective in this position is someone who:
- is a strong relationship builder
- will take responsibility for the results achieved
- wants to produce tangible results
- likes to work in a stable and harmonious team environment |
| Job Description |
Job Statement
Ensures quality control maintenance on all loads by providing team members with accurate tracking details.
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| Responsibilities |
Essential Responsibilities
1. Ensures all loads are picked up and delivered on schedule.
2. Reviews all trip sheets to ensure all expectations are feasible. If not, alerts customer service and logistics.
3. Establishes call back procedures with carriers to ensure quality control.
4. Communicates with drivers via the telephone to ensure we know where the freight is at all times.
5. Alerts team members of late pick-up and/or delivery, or any new information. Responsible for determining causes of break down in carrier service.
6. Calculates time and distance to ensure that delivery standard is going to be met.
7. Inputs all information and correspondence into the Clipboard notes. Reviews clipboard notes for any areas that require special attention.
8. Develops and strengthens positive relations with carriers in all correspondence.
9. Performs related duties as assigned by Operations Manager and General Manager.
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| Requirements |
Required Knowledge, Abilities, and Skills
Effective time management and organizational skills are required for this position. A high level of mental alertness, investigative skills and a high sense of urgency are required for successful performance. A strong orientation to detail and the ability to communicate effectively are also required. Must have the ability to operate efficiently within a Windows environment.
Qualifications
A minimum high school diploma or equivalent is required for this position. Any experience in a customer service or administrative role would be preferred.
Critical Success Factors
The ability to proactively identify potential failures in service levels from carriers.
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| Compensation |
21k -25k ($10-12.50/hr) |
| Compensation and Benefits Details |
- Spacious work areas
- A motivating, team focused environment
- Opportunities for rapid advancement |
| Refer a Friend |
Introduce your friends to Drake and we will pay you up to $500* if we place your friend in a permanent position. You can also earn $50* if we place your friend in a temporary assignment.
* Please see your local branch for details. (Offer not available in the province of BC)
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| Date Added |
7/23/2008 8:54:54 AM |
| # of Positions |
4 |
| Job Category |
Transportation |
| Industry |
Transportation and Warehouse |
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