| City |
Moncton |
| Province/State |
New Brunswick [NB] |
| Branch |
Moncton |
| Job ID |
14524 |
| Title |
Customer Relations Agent - Inbound |
| Job Type |
Permanent |
| What is in it for you? |
Are you looking for an opportunity to join a company that allows you to combine your passion for learning with the chance to develop your skills and grow your career? Then join one of Canada's Top 100 Employers who is creating a piece of history.
Imagine working in a fast paced environment where you are truly helping clients and receiving something equally as valuable, a smile or a thank you that says you've made their day just a little easier. Challenge, reward and opportunity; this company is committed to offering them all.
If you're interested in working in an environment that values and respects your contribution and believes in "promoting from within" then we'd like to hear from you today.
|
| The Ideal Candidate |
The person who will be the most effective in this position is someone who:
- Likes to be in an organization where there is cooperation and a harmonious environment
- Wants to work in a steady and stable environment that is flexible
- Likes results-oriented approaches to projects
- Likes the challenge of figuring things out
|
| Job Description |
Working in a professional, positive environment, you will provide personalized customer service to meet or exceed our customers' time and quality expectations. Representatives will execute transactions promptly and accurately, respond to customer requests and inquiries.
Inbound representatives will research customer concerns. Heavy emphasis is placed on your communication and interpersonal skills. You are passionate about providing quality customer service and enjoy working in a service-focused environment.
In addition, you are results oriented and enjoy the challenge of meeting or exceeding service targets. As an Inbound Call Center Representative, you play a key role in helping our client efficiently maintain their business through your ability to provide high quality customer service. |
| Requirements |
- Fluently Bilingual Mandatory (French and English. Unilingual candidates will not be considered.)
- Must have a minimum of 3 years experience in a call centre or other customer service environment (retail, etc)
- Advanced computer/keyboarding skills.
- Effective and accurate decision making skills.
- Excellent interpersonal skills and ability to multi-task.
- Exceptional telephone communication skills.
- Must have high school diploma (preference given to those with a post secondary education)
- Must be flexible to work within the hours of operation (Monday-Friday between 8am-9pm, the occassional Saturday or Stat Holiday from 9am-6pm.)
|
| Compensation and Benefits Details |
- Salary starting at $29,000 year ($14/hr, 40 hour work week)
- An exceptional and highly competitive benefits package including medical and dental
- On-site cafeteria
- Free Parking
|
| Refer a Friend |
If you are a driven employee seeking an excellent opportunity to work in an environment that challenges you and provides you the opportunity for continuous learning please submit your resume via e-mail directly to:
14524.drake@hiredesk.net OR call Cecile or Kristen at 506-862-1808
Introduce your friends to Drake and we will pay you up to $500* if we place your friend in a permanent position. You can also earn $50* if we place your friend in a temporary assignment.
*Please see your local branch for details.
The position listed here is just a sample of what we currently have available now. If this is not for you, please drop by or give us a call to learn more about the other great opportunities we have available with some of Greater Moncton's best employers!
|
| Date Added |
10/28/2009 5:16:00 AM |
| # of Positions |
2 |
| Job Category |
Call Centre |
| Industry |
Customer Service & Call Centres |
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