Are you looking for a challenging and rewarding career? We have the opportunity for you!
$10.25 per Hour During Training and $11.25 after completion of Training!

With Minacs located in Port Hawkesbury we reward our employees! Here are only a few of the perks:

• Free Parking
• Wheel-Chair accessible
• Bonuses
• Incentives
• Discounts 
• Employer Paid Benefits after 6 months of employment for Full-Time employees
• Great team environment
• Excellent Training

At Minacs, we believe that our strength as a company is in our commitment to our employees and our focus on culture.
 
Essential Qualifications:

• High School Graduate or equivalent
• General knowledge of windows-based applications
• Ability to counter customer decisions to close their accounts – retention strategy
• Extensive knowledge of credit card procedures and handling
• Minimum 2 years in customer service preferably in a call centre environment
• Sales experience would be considered an asset

This position is a front-line Contact Center customer service role. The Escalated Customer Service Agent takes customers’ escalated calls and helpdesk inquiries about their credit card and services. The Escalated Customer Service Agent is responsible for handling hard copy requests submitted by the customer relation's associates, to be researched and followed up if needed. The Agent relies on extensive knowledge to respond to inquiries on a wide number of products and services. The Escalated Customer Service Agent is required to be experts in all areas of American issues. Communication is generally routine.

Minacs is an Equal Opportunity, Affirmative Action Employer.

We thank all applicants however, only those under consideration will be notified.

For more information or to apply for this position or other Minacs Port Hawkesbury positions please go to:

www.minacs.adityabirla.com
By phone: 902-625-7306
By Fax: 902-625-7322
In person: 25 Queen Street Extension