Innovation, Growth, Teamwork… Experience it with a career at Barrett Xplore

Barrett Xplore Inc. - through its Xplornet brand - is Canada's largest and fastest growing wireless broadband service provider. Xplornet, through its two service offerings - fixed wireless and satellite - delivers affordable, high-speed Internet access on a national basis to communities that are un-serviced by other broadband service providers or underserved by dial-up. Xplornet prides itself on being an early adopter of new technologies, which enables the company to offer advanced product offerings and complementary services to customers sooner and more cost effectively than the available alternatives. With its head office in New Brunswick and offices and agents across the country, Xplornet is uniquely positioned to meet the needs of all Canadians in suburban, rural and remote areas for high-speed Internet access. For more information, visit www.barrettxplore.com

Customer Service Representatives
Full-Time & Part-Time Positions Available
November & December Start Dates
Salary $22,000*-$28,000*

*$2000 additional annual Language premium paid for French / English Bilingualism

Bonus Incentive Opportunities up to $2,000 annually

We believe in having the most flexible scheduling practices in the industry

We are looking for team players with well developed interpersonal and customer service skills, strong time management and organizational skills, the ability to analyze and solve problems, great attention to detail, the ability to prioritize and juggle multiple duties, and adapt and function proficiently in a fast-paced work environment. We expect our employees to convey an image of 'nice and easy to do business with'.

The role of CSR is to provide basic technical support to our clients. The CSR responsibilities includes basic Level 1 troubleshooting,  processing service orders, responding to general inquiries, maintaining accuracy of customer databases, ensuring overall customer satisfaction, and achieving business goals and objectives.  Ideally, you possess a post-secondary education, or an equivalent combination of education and experience; proficiency in Microsoft operating systems is preferred. Knowledge of basic computer hardware, software and Internet functionality is a strong asset, combined with previous work in a call centre environment.

Barrett Xplore Inc. offers a competitive compensation package with excellent company benefits, including matched participation in a group RRSP and a comprehensive health and dental plan. For the appropriate applicants, financial relocation package provided.  

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted. If you are looking for a challenging and rewarding opportunity as part of a dynamic corporate culture, please forward your resume and cover letter stating your preference for our Fredericton or Woodstock location to:

Barrett Xplore Inc
Customer Service Representative Position
140 Alison Blvd, Unit 12, Fredericton, NB, E3C 0A9
E-mail: careers@barrettxplore.com
Fax: 1-866-881-9391

Please quote competition number CSR0930-CB.