Adecco Employment Services, the world's largest and most successful HR Solutions organization is currently recruiting a part-time service counter representative for our retail client in Burnside. If you are looking for a rewarding position in customer service with room to advance, this opportunity is perfect for you!

As the Service Counter Representative, you are responsible for providing the necessary sales and customer service required for the organization and execution for day to day operations at the service branch. Your key responsibilities are as follows:

·          Ensure courteous, knowledgeable and efficient service to all customers to maximize customer satisfaction.

·          Maintain established inventory control procedures.

·          Administer warranty, other company policy and procedures and make the day-by-day operational decisions.

·          Coordinate and follow up with customer parts and tool orders

·          Co-ordinate all processes such as cash controls; returns; warranty; paper routines, to comply with internal audit standards.

·          General branch opening and closing responsibilities which includes cash handling

·          Implement branch promotions in conjunction with Branch Manager

·          Assist with shipping and receiving within the branch

·          Maintain positive relationships with Field Representatives and Territory Managers in order to increase service business

As the successful candidate for this opportunity, you have effective communication, leadership and consumer behavioral skills, and experience working directly with the public. You demonstrate strong sales and organizational skills, and the ability to complete tasks in tight time frames. You are proficient with computers, especially Microsoft Office software. The ideal candidate is a graduate of a community college/university with experience in retail sales.

This position is 20-25 hours per week. Store hours are Monday to Friday, 8:30am – 5:00pm, and Saturday from 9:00am to 1:00pm. The ideal candidate is flexible and must be available for any shift within these hours. Pay is $11.00/hour.

Qualified, interested candidates, please submit your resume and cover letter by email (in MS Word format) to Alanna Mäkinen, referencing "PT Counter Representative".

Although we thank all applicants, only those being considered for an interview will be contacted. No phone calls please.

Alanna Mäkinen
Staffing Coordinator
alanna.makinen@adecco.ca