Ocean Nutrition Canada Limited (ONC) is a global leader in the production and supply of Omega-3 ingredients to the dietary supplement and healthy food industries. We are currently seeking an energetic and committed Customer Service Coordinator within our Supply Chain Department. This position will be based at our corporate head office in Dartmouth, NS and will report directly to the Customer Service Manager.

Requirements:

• A post-secondary diploma or degree in business administration or management is preferred, but a combination of education and relevant experience will be strongly considered
• Minimum (1) years of experience in customer service and/or sales forecasting
• Strong organizational skills and high level of attention to detail and accuracy
• Ability to establish priorities 
• Goal oriented with a belief in quality customer service
• A positive attitude and strong work ethic
• An ability to work in a demanding, fast paced and dynamic work environment
• Excellent oral and written communication skills 
• Strong working knowledge of Microsoft Office 
• Experience with Great Plains would be a definite asset
• A fast learner who has the ability to work with minimal Supervision
• Strong problem solving skills

Key Responsibilities:

• Process orders in a timely fashion
• Maintain high level of customer service
• Manage customer accounts as it relates to POs
• Coordinate all items associated with an order, including regulatory needs, logistics requirements and special needs as determined by the customer
• Handle customer inquiries
• Manage customer orders and special requests
• Perform clerical support tasks such as typing, filing, data entry, etc.
• Provide administrative support to the Sales teams as required by the account managers and directed by the Customer Service Manager relating to existing accounts
• As stated above this role will be a 12 month contract position

If you are interested in this role please forward your resume to careers@ocean-nutrition.com

Please quote competition number CSC1019-CB.