Department: Department of Finance, Financial Institutions Division
Please Quote Competition # 610844-CB
Duties:
Under the direction of the Manager, Financial Institutions, the Insurance Licensing Clerk is responsible for multiple business processes relating to registration, mail processing, application adjudication/processing/investigation, data entry, records management and accounting/cash handling functions. The Insurance Licensing Clerk will also be responsible for providing information services relating to the departmental registration processes in accordance with the Acts, Regulations and Policies administered by the department. The Insurance Licensing Clerk will liaise regularly with client departments, other divisions within government, and people working in the insurance industry.
Qualifications:
Grade XI, plus four years experience in a customer service environment working effectively with the high volume transactions and multiple processes (Equivalent combination of training and experience may be acceptable). The successful candidate must have: superior customer service orientation, excellent communication skills (both verbal and written), teamwork attributes, strong interpersonal, analytical and problem solving skills. Knowledge in the interpretation and administration of government programs, legislation and regulation, specifically those administered by Office of the Superintendent of Insurance and the ability to deal diplomatically with members of the insurance industry while providing quality customer service in a fast-paced changing environment are requirements of this position. The successful candidate will have excellent keyboarding and superior data entry skills and must be proficient with PCs and software programs such as Word or WordPerfect, and GroupWise. Knowledge and experience with Licence+ or Amanda software, REGIS and mainframe applications is a desirable asset.
This is a three days per week part time position for 6 months with an opportunity to extend the term to one year.
Classification: CL 18
Salary Range: $33,999 - $38,040
Closing Date: May 22, 2008
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible People, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of the equity groups you are encouraged to self-identify, on either your application form, your covering letter or your resume.
Please merge your cover letter and resume into one document when applying. Please do not e-mail your resume in a table format. In the cover letter, please quote employee ID (if applicable), competition number, department and competition name.
This is a bargaining unit position restricted to current civil service employees represented by the NSGEU. External applicants and current casual NS Government employees will only be considered if there are no qualified NS Government Civil Service NSGEU bargaining unit candidates.
All current employees applying for job competitions are required to include their employee ID number in order to be considered as a bargaining unit applicant.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Applications/Resumes can be sent to:
Human Resources Division
Johnston Building
1672 Granville Street
PO Box 186
Halifax, NS B3J 2N2
Fax: 902 424 7676
Email: tpwfin-csu-job-apps@gov.ns.ca
Submissions must be received by Midnight on the closing date.
