Technical Support Analyst

One of our clients is seeking a Technical Support Analyst. This individual, as part of a team, will be primarily responsible for supporting the IT infrastructure for the clients Fleet.  This includes daily Help Desk support, hardware and software upgrades, network administration, and related projects.  

The successful candidate must be self-motivated and able to work well in a team setting as well as independently. You will be a key contact point for all IT issues relating to the vessels and other support groups and must possess excellent organizational, communication and negotiation skills. This role requires the individual to be able to work on-call and after-hours support as required.  Travel will be required.

Skills and requirements:

• Bachelor's degree, technical diploma, or Microsoft certification
• Experience providing front-line infrastructure support
• Knowledge of Windows  client and MS Office Suite
• Knowledge of network and server administration
• Excellent customer service, interpersonal, and problem solving skills

Experience supporting fishing vessels would be an asset.

If you meet the requirements send in your resume, citing competition number TSA0805-CB, for review, only qualified candidates will be contacted for follow up discussion.

Stephen Newman
Senior Technical Recruiter
 
www.archwaysearch.com
stephen@archwaysearch.com