| City |
Moncton |
| Province/State |
New Brunswick [NB] |
| Branch |
Moncton |
| Job ID |
14591 |
| Title |
Customer Service Representative |
| What is in it for you? |
Are you looking for an exciting new opportunity to take your customer service experience to the next level? Do you enjoy working in a fast-paced environment? Do you enjoy helping people and working as part of a team to ensure that operations are running smoothly? Our client, a leader in their industry, is looking to add people to their team to help them through a busy season and this would be an excellent opportunity for someone looking to build on their customer service skills. |
| The Ideal Candidate |
If you are the ideal candidate for this position you will have your high school diploma and at least 3 months of customer service experience. You will be able to work well under pressure and have the ability to be continuously learning. You will have a strong sense of empathy and above average communication skills as well as the integrity and ethics necessary to work in a confidential environment. |
| Job Description |
As a customer service representative for our client your day will include responding to incoming calls from the general public in a prompt and courteous manner. You will prioritize the calls and provide call back times if necessary. You will maintain an accurate log of all calls to the service as well as check the call back queue and voicemails every 15 minutes. You will escalate calls if necessary and conduct satisfaction surveys as assigned by the contract.
Our client operates in a 24/7 environment and any application must be available to work any shift within that timeframe. |
| Requirements |
This position requires someone who:
- has a clean criminal background
- has the ability to work in a 24/7 environment
- has at LEAST 3 months experience in customer service
- has a strong sense of empathy and urgency
- has their high school diploma
- has strong computer skills
- is fluently bilingual (French and English) |
| Compensation and Benefits Details |
These positions have a salary of $12.50/hour. |
| Refer a Friend |
If you are a driven employee seeking an excellent opportunity to work in an environment that challenges you and provides you the opportunity for continuous learning please submit your resume via e-mail directly to:
14591.drake@hiredesk.net
Or call Dan Parlee directly at 506-862-1808
The position listed here is just a sample of what we currently have available now. If this is not for you, please drop by or give us a call to learn more about the other great opportunities we have available with some of New Brunswick's best employers...
|
| Job Category |
Customer Service |
| Industry |
Healthcare Other |
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