With more than 91,000 talented associate's worldwide and 2008 sales of $23 billion, Staples serves businesses in 27 countries throughout North and South America, Europe, Asia and Australia. In July 2008, Staples acquired Corporate Express, one of the world's leading suppliers of office products to businesses and institutions. Staples has been given the distinct honor of being named to Corporate Responsibility Officer (CRO) magazine's list of the "100 Best Corporate Citizens" of 2008 - ranked 30th, highest among all retailers names on the list.
This is a learning organization dedicated to providing training, educational opportunities and a working environment that allows individuals to reach their very best. We expect a great deal from our employees, and in return we have a great deal to offer. We are known for our commitment to being a great workplace and an employer of choice among Customer Contact Centres.
The Psychologically Healthy Workplace Program honors organizations across Canada and the U.S. that show a commitment to the psychological health and well-being of their employees, create a positive work environment, and demonstrate high organizational performance. In 2009 our Lower Sackville Staples Contact Centre is being recognized in the categories of Employee Involvement & Employee Recognition. What a great place to work!
As an Account Manager you will…
…- Deal with Business to Business customers.
- Be responsible for the satisfaction, growth and development of an account base of 1050+ customers.
- Proactively drive your account base to purchase each month.
- Focus on retaining and developing above average customers.
Initially, you are responsible for building up your account base for a list of customers that qualify for the "program." Thus, on a daily basis at start-up you are responsible for contacting Staples business clients that have purchased from us in the past and encouraging their enrollment in the Preferred Customer Program to receive program rewards & benefits. Upon enrollment, you will manage the account on a regular basis and be responsible for driving your account base to purchase each month.
Daily, you are responsible for meeting specific quotas pertaining to sales goals, talk time and contacts. As a result you will be paid your base salary and commission.
You must possess…
- 3 years of blended customer service and sales experience in an environment where a customer centric goal is present (i.e. retention, average sales).
- An ability to produce results on a day to day basis.
- The ability to overcome objections in the course of a sales call.
People choose to work at the Staples Contact Centre because they want to be part of a team that not only cares for their customers; but every associate and their community. They want a challenging career in a place where there are opportunities for personal development, advancement and community involvement through our Staples Soul committee.
We provide…
- Base salary plus uncapped commission.
- Monday-Friday shifts during regular business hours (9:30-6).
- A friendly culture & a management team that cares.
- Extensive on-going training program.
- Comprehensive flex medical and dental benefits.
- Personal workspace, your own desk.
- Health & Wellness Initiatives.
- RRSP & Stock Purchase Plan.
- Associate discounts.
- Free parking & on bus route.
Training for this position commences on November 30, 2009 and the hours are 9:30 am until 6:00 pm from Monday to Friday.
Learn more about this Employer
CareerBeacon's Notifier
Facebook
del.icio.us
Technorati
