Director of Banquets Print | Close
Drake International
 
Published Date: 2008-05-09
Ad #: B3AE9827-4BB8-47B0-BCE9-8299AC3FCD1F
Location: Toronto
 
City Toronto
Province/State Ontario [ON]
Job ID 8164
Title Director of Banquets
Job Type Permanent
What is in it for you?
Looking for a job that not only recognizes your contributions as an employee, but celebrates it?
 
Our clients believes in a culture that encourages positive interaction, inspired thinking and an open flow of ideas from all levels. They also believe in the potential of their employees, and back this belief with state-of-the-art training and management programs. Their training and development programs are fresh, modern and inspiring.

 
If you're interested in working in an environment that values and respects your contribution and believes in "promoting from within" then we'd like to hear from you today.
The Ideal Candidate
The person who will be the most effective in this position is someone who:

 
  • Likes to have daily challenges
  • Expects and wants to produce tangible results
  • Is direct and candid in communication style
  • Likes direct answers based on reality
  • Likes the challenge of problem solving
  • Will take responsibility for the results achieved
  • Likes a lot of people-interaction
  • Wants an opportunity for success in a prestigious organization
     
Job Description Direct and organize the Banquet function within the hotel in order to maintain high standards of Banquet quality, service, and merchandising to maximize profits.
 
Responsibilities
ESSENTIAL FUNCTIONS
  • Plan and direct the functions of administration and planning of the Banquet Department to meet the daily needs of operation.
  • Work closely with the Director of F&B to ensure the department is always ahead of competition in Operational Excellence.
  • Act as the principle liaison with all other operating departments and ensure communication flows down to all levels of Banquet personnel
  • Regularly complete competitive analysis, Trends analysis, product & service enhancement analysis, departmental structure analysis in line with hotel policies and current market trends to ensure that department remains attractive to customers and work force.
  • Ensure the smooth running of the Banquet operations through achieving budgeted MPSI, GSI and GOP results for the Department.
     
  • Clearly describe, assign and delegate responsibility and authority for the operation of the various elements of the department
  • Responsible for maintaining a strong client relationship and ensuring that all convention specifications are communicated to and executed by
     all hotel operating departments making for a successful meeting experience for the meeting planner and attendees
  • Maintain constant communication with Convention Services and Catering Sales as it applies to the individual client requirements
  • Develop, implement and monitor schedules for the Banquet staff
  • Implement effective control of food, beverage and labor costs within the department.
  • Regularly review and evaluate the degree of customer acceptance of Banquet service.
     
  • Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.
  • Responsible for the development and implementation of a training plan to ensure a high quality presentation and level of customer service within the banquet service/function service.
  • Give daily support and guidance to fellow banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests.
  • In conjunction with Human Resources, assist with effective recruitment, training and development, certification, performance evaluation, turnover reduction and optimization of productivity through efficient work practices and staff rostering.
  • Take an active role in the succession planning of the Assistant Banquet Managers
  • Oversee departmental matters as they relate to federal, provincial and local employment and civil rights laws.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

 
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
  In addition, attendance at all scheduled training sessions and meetings is required.

 
Upon employment, all employees are required to fully comply with rules and regulations for the safe and effective operation of the hotel's facilities.
  Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

 

 
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

 
  • Maintain good working relations with preferred vendors of the hotel and ensure adherence to function space policies and all codes and regulations.
  • Attend all department and hotel meetings as necessary.
Requirements
 
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

 
  • Post Secondary Education required
  • Five plus years of Banquets background and prior hospitality experience required.
  • Five or more years of experience in a Leadership role
  • Proven working knowledge of types of room set-ups, capacities, banquet event orders
  • Knowledge of Delphi an asset
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
     
     
  • Must possess basic computer skills.
  • Must have excellent interpersonal and sales-related skills.
  • Must have exceptional organizational, supervisory skills.
  • Must have exceptional food and beverage, and pricing knowledge.

 

 
Refer a Friend Introduce your friends to Drake and we will pay you up to $500* if we place your friend in a permanent position. You can also earn $50* if we place your friend in a temporary assignment.

* Please see your local branch for details. (Offer not available in the province of BC)
Date Added 5/2/2008 11:58:02 AM
# of Positions 1
Job Category Food Services
Industry Hospitality / Tourism

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