Who We Are

Mabe is a global manufacturer, distributor and servicer of major household appliances, marketing such distinguished brands as General Electric, Hotpoint & Moffat. What has made us successful? Quite simply, superior customer service! The Customer Operations Centre was established in Moncton in 1991 with 25 employees. Today, over 16 years later, we have evolved into a leading Customer Operations Centre in the Greater Moncton Area with a workforce of more than 140 team members. Our growth includes not only an expansion in the number of inbound customer service opportunities, but also the addition of a number of dynamic operational support roles. These support roles represent 40% of career opportunities within our facility.

If you share our passion for customer service and are seeking a career opportunity with a growing and innovative organization, you can play an integral role in our continued success by joining our team. We offer dynamic and challenging opportunities with the following teams.
  • Consumer Service
  • Sales
  • Consumer Relations
  • Parts
  • Service Administration
  • GE Healthcare
  • Finance
  • Information Technology

Professional Development Opportunities

The Centre operates in an environment of Self-Managing Teams where people work to achieve common goals and objectives. Employees have empowered themselves to be accountable for work planning, organizing, performing, measuring and problem solving. Team members contribute to the management of our business, their team and work environment through the following committee roles:
  • Scheduling
  • Training
  • Recruiting
  • Team Relations
  • Web Development
  • Health and Safety

Our organization offers the following additional opportunities for development and advancement:

Cross-Training Assignments
Provides employees with the ability to support other teams through temporary lateral moves.
Lateral Moves
Internal competitions allowing employees to take on new roles in the business at the same level of responsibility.
Promotions
Internal competitions allowing employees to take on new roles in the business with significant increase in responsibility.
LDP Program
Opportunities for employees who demonstrate strong leadership skills and management potential are promoted to the Leadership Development Program (LDP)
Relocation
We have also provided mobile candidates with rewarding and challenging careers in such fields as Sales, Marketing, Finance and Human Resources

The Skills

Successful candidates will be fluently bilingual (French & English), possess a College or University degree, or equivalent in experience, and a minimum of two years customer service experience. Candidates must also demonstrate strong customer service skills, display above average team skills with a desire to contribute in a highly interdependent team environment.

Hours of Operation

Weekdays from 8:00 am to 9:00 pm and Saturdays and Statutory Holidays from 9:00 am to 6:00 pm

Compensation

We offer a competitive salary and benefits package in addition to a bonus plan.

MABE
Human Resources Team
1 Factory Lane, Suite 310
Moncton, NB E1C 9M3
Fax: 866-242-6988
careers@mabe.ca
www.geappliances.ca
  Career Title Location Date Posted Region
   Parts/Dispatch Specialist MonctonMay 12, 2008
   Sales Customer Service Specialists MonctonMay 12, 2008
   Customer Service Specialists MonctonMay 12, 2008